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From the Publisher’s Desk
No Other Way

by Dr. Dev Anuroop Brar, MD

The UNEMPLOYMENT RATE IN THIS country stands at almost ten percent. I have complied thirty-one points that I feel would have helped and WILL ALWAYS help workers keep their jobs and companies keep their business. There is no other way.
  • Do what you have been hired to do and then do more. A person’s success in LIFE (not just job) is directly proportional to what he/she does after and beyond what he/she is suppose to do.
  • Learn all the skills that are needed for your current job. Develop more skills on your own if you feel that will make you do your job better.
  • Then learn skills of jobs that may not be part of your job description but related to your current job. These new skills will allow you do your job much better.
  • A lot of ideas and suggestions are available on the internet. Many resources are available in libraries. Have you been to one lately? Evaluate yourself daily, weekly, and monthly. Never lie to yourself.
  • Promise to do things that will make you do your job better. Keep that promise. We hurt ourselves more by breaking our OWN promises than someone else breaking them.
  • Hold yourself MORE accountable than your superior does.
  • Be accountable to your colleagues and subordinates first and then to your supervisor. Then you have every right to HOLD YOUR SUPERVISOR AND THE OWNER ACCOUNTABLE, AND YOU SHOULD.
  • If you complete a project sooner than expected, ask for more work. Do not waste the most precious thing in your life, ‘TIME’.
  • Every day while driving to work, think of ways to do all that you did the day before but in JUST FIVE minutes less. Then DO IT.
  • Be a leader regardless of your position. Leaders are giving and they do not gossip, back bite, or complain. Start with that.
  • Always be the first to arrive and last to leave. Senator Lugar from Indiana has a saying, ‘I cannot let my staff outwork me.’ Members of both parties respect him.
  • NEVER gossip—never—or be a part of it in a break room or EVEN after work.
  • Never complain about your colleague until you have waited at least twenty-four to forty-eight HOURS. Do remember that there is no point waiting if you GENUINELY feel that the situation can be very detrimental to the customer and/or company—again the word is GENUINELY.
  • There was a rule in the Royal Air Force (Great Britain) during World War II stating that no one could lodge a complaint against a colleague or superior until waiting twenty-four to forty-eight hours; not only did the number of complaints go down the camaraderie went up. We want more camaraderie less hate. Camaraderie means less time wasted in negativity.
  • Make breaks about discussing positive things and not negative, not just about your work or personal life but also the day-to-day things, politics, religion etc.
  • Always think about why you work?
  • Always think about why you are paid?
  • Always think about what you do at work that helps the company?
  • Always know how your paycheck is generated?
  • Always speak well of the company that pays you. If you speak ill of your company, then why are you working for it? Ask yourself.
  • Always find ways to generate revenue for the company that pays you.
  • Always find ways to save money for the company that pays you. That starts with how many wasteful copies you make or what supplies you do not use properly. Do you find ways to save at home? Then why not for the company?
  • Always know that your company is doing what it is suppose to do. YOU do that by requesting to talk to the highest ranked person you think can help you get an answer. In our company, you are welcome to come to me.
  • Always know that your company is not doing something wrong. YOU do that by requesting to talk to the highest ranked person you think can help you get an answer.
  • In our company, you are welcome to come to me.
  • Professionally ask your supervisor with etiquette and diligence if you feel something is not right.
  • Always complete YOUR roles to make sure that customers are WELL taken care of to the point that they feel that we did more than was needed.
  • ALWAYS put yourself in your customer’s shoes. ALWAYS.
  • If you do not like the customer service of a certain organization when it relates to you, then think, “Am I doing the same to my customers? Is my organization doing the same for our customers?”
  • Always ask yourself is this the right job for me or am I just here for a paycheck? Having the right job is extremely important. If you do not like your job, you need to get out because you WILL lose it. If you are thinking of staying on until you are terminated so that you can collect unemployment, then look yourself in the mirror. This is what unsuccessful people do. If you are unhappy because of someone at work, go to your supervisor. If you REALLY want to work and work HARD, no organization that wants to progress will EVER get rid of you.
  • NEVER, NEVER HAVE A PERSONAL AGENDA. Make sure your agenda is congruent with the GROWTH of the company that PAYS your PAYCHECK.